Hey there!

Daphne Tian —

I study how people reason, trust, and make decisions with AI — then design interfaces that put those insights to work.

Currently researching computational paremiology, building a decision-making agent, and watching the World Cup 🇨🇦⚽

Past work includes human-centered design research at TD Bank and multimodal AI research with UBC's eDAPT research group.

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Recent work

TD project cover image

TD

Human-Centered Design Research + Customer Experience Analytics

Improving mobile and call center experiences for TD Canada customers

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Robot illustration representing the eDAPT voice assistant research project

eDAPT Research Group

Human-AI Interaction + Accessibility Research

Designing voice assistant support for older adults navigating online banking.

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Global Relay project cover image

Global Relay

Quantitative UX Research + Product Analytics

Analyzing enterprise communication workflows and user behavior patterns.

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