I study how people make decisions with technology and design interactions that support trust, control, and task success. Recently, I’ve focused on human–AI interaction, including voice assistants for older adults in fintech. I’ve also worked in enterprise and compliance contexts, pairing qualitative insights with light quantitative analysis to produce actionable recommendations. Outside of my research and product work, I’m part of Gen(Z)AI, where I contribute to conversations around Canadian AI governance and responsible deployment.